Delivery Policy II

Customers in Lagos who miss their delivery due to incorrect contact details or other issues will need to pay the original delivery fee again for a reattempt. If a Lagos customer requests an address change after shipping, they will also need to pay a new delivery fee.

For customers outside Lagos, if an address change is requested after the item is shipped, an additional delivery fee will apply based on the new location. If an order outside Lagos is returned to us due to wrong contact details or similar issues, the customer will need to pay the delivery fee again before we reship, and no refunds will be issued in these cases.

Deliveries within Lagos take 1–2 working days, while deliveries outside Lagos take 3–5 working days. The day of order and Sundays are not considered working days. If you’re in Lagos, a rider will contact you. Outside Lagos, the logistics partner will reach out via call or SMS, depending on your selected method.

 Any delivery delays are beyond our control, as our logistics partner manages shipping. If you have any issues, you can always contact us through our support channels.